More enquiries from your website — without the risk.

Frequently asked questions

How do the enquiries reach me?

By email, straight away. When a visitor wants a quote, a booking or a person to talk to — or when the bot can't find an answer to their question — the AI chatbot offers a short form in the chat. It has two fields: what it is about, and how to reach the visitor. The bot fills in the first with what the visitor already said in the conversation, so usually they only add their contact details and press send. The form belongs to the AI chatbot; the decision-tree bot guides the visitor to your contact details.

We already have a contact form. What does the bot add?

Your form stays where it is, and the bot doesn't replace it. The difference is when the form meets the visitor. The form on your page waits for the visitor to find it and decide to fill it in. The bot answers the visitor's question first and offers the form in the conversation at the moment they ask about the price or the schedule — in the evenings and at weekends too, when nobody answers the phone. That is why enquiries also come from visitors who would never have looked for your contact page.

Can the bot make up a wrong answer?

The AI chatbot answers from your website, your company and the material you give it. When it doesn't know the answer, it says so and offers the visitor the contact form — instead of a guess, the question becomes an enquiry to you. The bot also says that it is an AI and that its answers are not binding, so your customer knows from the start that prices and schedules are confirmed with you. The decision-tree bot, unlike the AI chatbot, generates no text at all: it only gives the answers you wrote. That way you can always be sure of the quality of the answers and the accuracy of the information.

How much does a chatbot cost per month?

The monthly fee covers maintenance, running costs and small changes to the bot's content. The decision-tree bot is cheaper per month, because it has no per-question cost. The price of each is on this page under pricing, and custom solutions are agreed separately before any development starts.

What happens after the trial?

Nothing, automatically. The trial doesn't roll over into an invoice or turn into a subscription by itself — at the end of the month I ask whether we carry on, and if you don't want to, I take the bot off your website and charge nothing for the installation. If we carry on, the prices on this page under pricing apply, and the bot doesn't need rebuilding — the same bot carries on from where the trial left off.

How long does it take to build a bot?

A standard decision-tree bot or AI chatbot is live within a few weeks of us going through what it needs to do. Builds with integrations take longer, and I agree the schedule with you as part of the quote.

Who builds the bot, and who do I contact when something doesn't work?

Me, Juho Korhonen. I build the bots myself and I look after their maintenance too. You can always reach me on the same number and the same email address, both on this page. There is no salesperson, project manager or ticket queue in between — which is also why the price is what it is.

Where are the conversations stored?

Nowhere, as far as we are concerned. The conversation exists only in the visitor's own browser memory and disappears when the tab is closed — it is not saved on our servers or in our database, so there is nothing to sell on or use for advertising. The exception is the contact form in the chat: when the visitor sends it themselves, the form's two fields — what it is about and the contact details — are stored and emailed to the company the enquiry is meant for. The conversation isn't stored then either. The AI chatbot's answer is produced by sending the message to a language model's API, which deletes the message and the answer within 30 days; more detail in section 5 of the privacy policy. If you want your own bot to keep conversations, for quality assurance for example, that is a separate thing to build, and we agree on it in writing before it goes live.

Which languages does the bot speak?

Finnish, English and many other languages. Both the AI chatbots and the decision-tree bots can be made to work well in Finnish, as well as in several other languages. AI chatbots work fairly well in different languages from the start, but tuning them takes time and work, which belongs to the custom package.