The claim: "Chatbots don't really increase sales." I know that isn't true, and I'll show you with a real-life example. 🙂
Saturday, without a chatbot
You want to renovate your old roof. The new one has to:
- be durable but cost-effective
- cope with a lot of rain, because you live on the coast
- be ready for solar panels later on
So you look up a roofing company's website. The menu has seven pages, and you start with solar panels:
MenuSolar panelsOpen an accordionA block of text
You read through it and find out what a roof needs for solar panels (or maybe you don't). Next, you go back to the menu to work out which roof is best for a rainy climate. Once again you open accordions and read blocks of text. Maybe you find the answer, maybe you don't, maybe the site contradicts itself.
So the only option left is to call customer service. But it's Saturday.
You've just spent 15 minutes on the site without finding what you were looking for. You close the page, and on Monday you find another roofing company.
That roofing company just lost a €5,000–€20,000 deal. Bummer.
The same Saturday, with a chatbot
You open the roofing company's website, and an AI assistant pops up. You type:
I want to renovate my roof cost-effectively. I live in a coastal area with lots of rain, and I want to get solar panels later.
You hit send.
The chatbot answers in 2 seconds, using the information on the website. Then it opens a contact form, takes your contact details and sends them to the roofing company.
30 seconds in total:
- Question answered
- Contact details collected
- Request sent to the roofing company
On Monday, the company calls you and closes the deal.
The roofing company just made €5,000–€20,000 from a €79/month chatbot. Pretty good deal, if you ask me.
Still not convinced?
Try it for real, on your own website. A free one-month trial, installation included. No commitment. If you're happy with how many more leads the bot brings in, keep it for €79/month plus a one-off setup fee of €290 (autumn offer prices).